- 27 Oct 2021
- Updated on 27 Oct 2021
Because our products are focused on the core of being human, the brain, we consider any information and data we collect to be important. So, it’s essential you trust us, and that we continue to earn your trust.
So, let’s get started.
What are examples of personal information that Kernel collects?
When you create a Kernel account, we collect your email address, and when you wear a Kernel Product, we collect data about your brain. This information and data are uploaded to the Kernel Cloud and may include information relating to brain activity, the activities you are engaged in, and your response to stimuli.
How does Kernel use this information?
Some of the ways that we use your information are to provide the services you want, to improve Kernel Products or Services, to authenticate your identity (make sure you are you), and to conduct the research you agree to participate in.
We may also aggregate data. This means we may combine your data with data from others. If we do so, we will remove the information that can link your specific data to you (i.e., we de-identify the data). Aggregated data helps us understand trends about how our services and products are being used and allows us to improve our products and services while protecting your identity and privacy.
We do not sell your information, including your brain data, or use it for targeted advertising.
Does Kernel share your information and data?
We may share your data under limited conditions, such as with researchers conducting studies that you choose to participate in or with third parties who you’ve given permission to access your data.
Sometimes we will share certain personal data with our service providers. We take steps to select service providers that implement appropriate security standards to your personal information, as we do. If Kernel were to be acquired (purchased), we may also need to transfer your personal information to the new company or share some of it before the deal is closed. Our goal is to never surprise you by whom has access to your data.
How long will Kernel keep your personal information?
We will keep your personal information for as long as you have a Kernel account. You can ask us to delete your personal information by contacting us at email@example.com or through the Kernel App. If you are participating in a research study using our products, you will need to contact the researcher about deleting any identifiable data they may have.
How secure is Kernel’s data storage?
We take data security very seriously and appreciate your trust in Kernel. We have taken steps to ensure our security measures follow industry best practices, for example, by using data encryption, an isolated network, and strict authentication requirements. Kernel routinely monitors, tests, and upgrades its data platform.
What are your rights and choices regarding your data?
You can sign into your account or contact us to ask us to update, correct, or delete your personal information. For your security, we will verify these requests, and then we will respond (such as by deleting your personal data). Please note that if you ask us to delete or de-identify your data, we may not be able to offer you our full range of services.
What about cookies?
We and the service providers we work with use web server logs, cookies, tags, tracking pixels, and other similar tracking technologies on our Apps or Sites. These tracking technologies collect data about you to enable us to analyze and improve our services and provide a more user-friendly experience. There are several ways you can manage what tracking technologies are set on your computer or mobile devices, depending on the browser or operating system you choose. While we respect your right to disable these mechanisms, if you do disable these, we may not be able to provide you with the same experience.
What if you have more questions?